The healthcare reforms that come into effect in 2014 will be defining for the industry & service providers. Payers & providers face increasing cost pressures, challenges created by rising customer orientation, mounting routine work & unpredictable staffing needs. In addition, healthcare plan membership is subject to market vagaries because 30 - 40 million uninsured people will potentially come into the insurance market.
With our experience of over a decade in providing end-to-end, customized business process outsourcing solutions to healthcare providers & payers, Eminent is ready to help clients meet these challenges. Our solutions enable clients to seamlessly migrate from a B2B to a B2C delivery model post the reforms.
We provide the following services for our healthcare provider clients:
- Member Enrollment
- Physician Enrollment
- Receivables Management
- Eligibility Review
- Patient Financing
We offer best-in-class services listed below for healthcare payer clients.
- Claims Data Processing
- Claims Adjudication Services
- Member & Provider Contact Center Solutions
- Mailroom Services
- Collections Services
We use Lean & Six Sigma methodologies to simplify existing business processes by cutting down inefficiencies.
Our core differentiators are our technology partnerships, proprietary workflow systems, a robust continuous improvement framework & our deep domain expertise. Through our innovative “right-shoring” delivery model, we can provide a significant portion of services in the same geography as our clients.
Our superior healthcare business solutions, with insight-building analytical expertise, offer your company an unmatched focus on quality of healthcare delivery, productivity, & customer experience.
Our organization comprises of professional & experienced team of well qualified MT’s, QA’s, Coder’s & Billing executives go out of the box & offer best services to every client. Our team generates more benefits & services at low cost covering a wide range of business requirements to meet your needs. We use the best technology & provide 24x7 services to various clients in the health care industry.
We share an extensive experience in providing services in a variety of hospital-based specialties. We at Eminent aim to be one of the best healthcare BPO's across the world with highest ethical standards & state of art technology, delivering world class customer service & ensure customer delight.
Contact us today to know about our Healthcare services.